Let me shed some light on this issue: There are currently two different types of UPEK applications (and drivers) available - a legacy app and a "WBF" app. If anyone has any advice or thoughts, it'd be great to hear them. Alternatively I'd be happy not to use Protector Suite QL at all if there is a way to use the biometric device to login to websites native in Windows.
Has anyone a solution or a similar problem? I would like Windows to recognise the device to use the Windows biometric login, and Protector Suite QL to recognise he device to use the biometric website login. If I use the UPEK driver that allows the Protector Suite to work, Windows doesn't find any biometric devices installed - I can't find a suitable driver where both Windows AND Protector Suite QL recognise the biometric device. If I use the driver provided by Windows Update, Protector Suite QL doesn't recognise the fingerprint reader installed.
What I really want to do is use UPEKs' Protector Suite QL to enable the use of the biometric device to login to websites etc. I can either use the driver provided by Windows Update, and this allows Windows to recognise the biometric device and I can use the Windows fingerprint logion functionality, but this is all. The device itself is working fine, however the driver setup I've got at the moment isn't ideal. but this only involves assigning the driver to the device (which you should do manually – AES2810) – whilst it’s plugged in.įor more information and general guidance on our products & services, please contact us.Hi, I've got a Dell XPS M1330 notebook with integrated UPEK biometric fingerprint reader. We have found that every time we use a different USB slot, we have to re-register. Next thing is to start Windows Hello, but first remove all stored fingerprints (in Windows 10 sign-in – not in AuthentecTruesuite) and re-register. Then update the drivers – the Authentec Truesuite drivers will now be in the system list, select the ‘latest’ AES2810. Then reinstall Authentec and restart windows 10. this should load the upek drivers manually. Remove the device using device manager – and all associated drivers and files (when asked) then completely uninstall Authentec – from the registry too. To resolve this you can take the following steps: Truesuite will still work but not for Windows login.
The Windows 10 Update of May/June 2016 (1511?) uninstalls Authentec Truesuite without asking you. Eikon Mini Windows 10 Update of May/June 2016 Uninstalls Authentec without asking you
0 kommentar(er)
